Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

An OBD scan is one of the most cost-effective tools in a remote pre-purchase inspection, but you need to know what it can and cannot tell you. What it reveals well: current and stored fault codes across the engine, transmission, ABS, airbag, and body modules. A car with dozens of cleared codes in multiple modules may have electrical problems or a history of tampering. It also shows readiness monitors — if all monitors show 「not ready」 on a car that claims to be freshly serviced, the codes were probably cleared recently to hide something. What it reveals with the right software: live data. You can watch engine idle stability, coolant temperature under load, transmission shift behavior, and battery cell voltages on EVs. Abnormal fuel trims or misfire counters can flag worn injectors or coils before any warning light appears. What it cannot do: prove real mileage (odometers can be corrected digitally), detect physical accident repairs, or judge paint and rust. Practical advice: ask your inspector for a full-system scan report with screenshots, not just a 「no codes」 verbal summary. For Chinese brands, make sure the tool supports their protocols — mainstream scanners cover BYD, Geely, and Chery well, but some small brands need brand-specific software.

We understand that the power battery is the core asset of an EV. Before export, our technical team will use professional OBD diagnostic equipment to read the underlying data from the Battery Management System (BMS). We will provide you with a technical report that includes key indicators such as battery health percentage (SOH), cell pressure differences, and charge-discharge cycle counts. If the SOH is below our established export safety standard (usually above 80%, depending on the vehicle's age), the vehicle will be intercepted and not sent overseas.