Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Absolutely prohibited. Chinese customs requires a "bare car" declaration for used car exports. If undeclared goods are found inside the vehicle, it could lead to inspection and detention, or even smuggling charges. We refuse any form of concealment requests.

The vehicle's "Motor Vehicle Registration Certificate" will clearly print the records of the mortgage and its release. Our legal and documentation team will strictly review during the vehicle collection process to ensure that the ownership is completely free and clear, preventing any future ownership disputes.