Chinese customs strictly prohibits the export of assembled or cut vehicles that meet mandatory scrapping standards. Since our pre-inspection is very strict, this situation is highly unlikely. However, if the vehicle is detained and returned by customs due to a policy misjudgment, we will fully refund your deposit without interest, ensuring you bear no policy risk.

This is a common issue with sea transport. If the vehicle is parked at a humid dock, the EPB can easily rust to the brake disc. In addition to testing its release before shipping, we try to ask dock workers to secure the wheels with chocks instead of fully engaging the electronic parking brake.

SOH (State of Health) measures the battery's remaining capacity as a percentage of its original capacity. Two EVs with the same mileage can have very different SOH depending on charging habits and climate exposure, and since the battery represents 30-50% of a used EV's value, the SOH number is effectively the real price tag. A proper certificate includes current SOH percentage, cell voltage balance, charge cycle counts, battery management system fault codes, and often a projected range estimate. In hot-climate markets like the Gulf, a degraded battery degrades even faster, so a documented SOH above 85-90% is strongly recommended. Exporters who provide verified SOH certificates close deals faster and command better prices, so treat the certificate as a core purchase document, not an extra.