For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.

We use quantitative standards. Minor scratches less than 3 cm that do not reach the base coat (which can be polished) are considered normal wear; scratches over 3 cm deep to the base coat or dents larger than 2 cm in diameter will be highlighted in the inspection report's "Appearance Defect Distribution Map" with close-up photos.

Be sure to purchase cargo insurance (all-risk or water damage insurance). In case of damage, claim with the bill of lading, insurance policy, and proof of damage at the destination port.