If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.

Once the car system (especially in a closed ecosystem) undergoes a major version upgrade, its bootloader is usually locked, preventing downgrades. If this happens, there is basically no solution in an overseas environment. Therefore, we strongly warn: do not blindly insert a USB drive to upgrade while offline.

Definitely. Lifting the chassis is a mandatory part of our standards. The report will specifically show whether there are oil stains on the front and rear shock absorber cylinders, if the rubber boots of the lower control arm ball joints are torn, and if the steering tie rods are loose or deformed.