Customs clearance at destination is usually handled by a licensed customs broker, not the exporter. You can hire one yourself or use a broker recommended by your shipping agent. The typical flow: your broker files the import declaration using the documents the exporter must provide — the commercial invoice, packing list, bill of lading, and the certificate of origin. Depending on your country's rules, you will also need to pay import duty, VAT or sales tax, and any excise or environmental levies before the car is released. Things that commonly delay clearance: mismatched VIN numbers between documents, missing pre-shipment inspection certificates (required in some African and Middle Eastern countries), or non-compliance with your country's used-car import age limits. Budget 3–10 working days for clearance after the vessel arrives, plus storage fees if documents are incomplete. Tip: send all documents to your broker for review before the ship departs China — fixing errors at origin is much cheaper than demurrage at destination.

After receiving the final payment, we will send you the complete set of original customs clearance documents via DHL or FedEx, which typically includes: - Bill of Lading (B/L) - Commercial Invoice - Packing List - Certificate of Origin (CO) - Used Vehicle Export License issued by the Ministry of Commerce of China Note: If your local customs requires additional documents (such as VIN consistency certificate), please inform us in advance before shipping.

It depends on the car's value, type and destination. RORO means the car is driven onto the vessel and secured on deck or in the hull. It is usually cheaper per car and does not involve container packing fees. The downside: the car sits exposed to salt air for weeks, and RORO service is limited to ports with dedicated terminals. Container shipping (one 20ft or 40ft container per 1-2 cars) costs more but gives much better protection. It is strongly recommended for electric vehicles (battery safety regulations), luxury cars, and vehicles going on long voyages or rough sea routes. Practical tips: whichever method you choose, ask for the car to be shipped with a full battery charge disconnected at the terminals, tire pressures adjusted, and a condition report with photos signed at loading. For EVs, confirm the shipping line accepts used electric vehicles and what state-of-charge limits apply.