We cannot privately forge or re-stamp the original vehicle nameplate (this is illegal). If the nameplate is unclear, we will rely on the clear VIN on the windshield and the engine stamp as supplementary proof, and we will warn you of this risk before shipping.

We will proactively provide a third-party inspection report (such as from Check Doctor), support customers in re-inspection at the store, and promise "return of major accident vehicles."

This is one of the most common post-export surprises, so verify before buying. OTA updates: most Chinese brands push updates to cars registered on domestic servers. Many exported cars continue receiving updates normally, but some brands restrict updates by VIN region once the car leaves China. Ask the seller to confirm the update history and whether the brand officially supports your destination region. Some grey-import cars are stuck on the firmware version they left with. Companion apps: the factory app usually requires a Chinese phone number and a domestic account. After export, remote functions (preconditioning, charging status, location) often stop working or require workarounds. Some owners re-register via third-party services, but this is unofficial and can break at any time. Practical advice: before purchase, get the seller to show a screenshot of the car's current software version and connected services status. Factor in that you may lose remote features permanently, and check whether local dealers or independent shops can perform diagnostics and updates without the official app.