We use an internationally certified electronic signature platform (such as DocuSign or Adobe Sign). Each signed contract generates a digital certificate with a timestamp and encrypted hash value, which has full legal defense effectiveness in international arbitration courts.

It depends on the specific brand and model. Some brands (like BYD and MG) have native multilingual systems that can switch to English directly; however, some models designed for the Chinese domestic market only have a Chinese interface. For systems that only have Chinese, we can assist with compliant system flashing (installing international firmware) or adding modules that support Apple CarPlay/Android Auto, so you can use Google Maps. The details page will clearly indicate the language status of each vehicle's system.

The industry-standard structure protects both sides. Pay 20-30% deposit after signing the contract and verifying the exporter's license—never more. The balance is paid only after your independent inspection report confirms the car matches the contract, ideally against a copy of the bill of lading so the exporter can't ship a different vehicle. For extra protection, tie payments to milestones: deposit on contract, second tranche after inspection passes, final payment when shipping documents are released. Some buyers use escrow services or trade assurance platforms for the first transaction with a new supplier; fees run 1-3% but are worth it for large amounts. Always pay to a corporate bank account matching the exporter's registered name. Keep every agreement in the written contract—verbal promises like 'we'll fix that before shipping' are unenforceable. If an exporter demands 50%+ upfront or full payment before inspection, walk away; that structure leaves you with no leverage.