Odors are difficult to convey through images, so our quality inspectors conduct subjective smell assessments and record them. For vehicles with severe smoke or mold odors, if deep ozone sterilization is ineffective, we will downgrade the vehicle and mark the report with a red "Odor Warning" at the top.

The standard process looks like this: 1. Selection: pick the car, request the VIN, registration certificate, and recent photos/videos. For higher-value cars, order an independent third-party inspection. 2. Negotiation and contract: agree on price and terms. Sign a written contract stating the car's condition, price, payment schedule, and delivery terms (FOB or CIF). 3. Deposit: typically 20-30% to reserve the car. Pay to the company's corporate account, never a personal one. 4. Verification: your agent or inspector confirms the car matches the contract before the balance is due. 5. Balance and export: pay the remaining amount; the seller arranges inland transport, export customs clearance, and port loading. 6. Shipping documents: you receive the commercial invoice, packing list, and bill of lading - usually by courier or email. 7. Arrival: your customs broker clears the car, you pay duties and taxes, then register it locally. Total timeline is usually 4-8 weeks depending on the shipping route.

Yes, but you must provide a legally certified Power of Attorney (POA) authenticated by your country's notary or embassy. Contracts signed without legal authorization will not be recognized by our Ministry of Justice.