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Basic Information

BrandToyota
SeriesVios
Year2021
First Registration2021/10
Mileage89,000km
Transfer Count0times
FuelGasoline
TransmissionCVT
Engine1.5L 112 L4
ColorWhite
Seats5seats

Condition Description

Minor damage to the rear, original left and right front fenders.

Document Information

Inspection Expiry Date-
Warranty Expiry Date-
Insurance Expiry Date2026/10

Q&A

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If the vehicle's system goes black and crashes overseas due to misoperation, do you provide remote technical support?

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

If customs delays due to the upgrade of the Chinese customs system cause a missed shipping schedule, who will cover the storage fees?

If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.

After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.