This is one of the most common post-export surprises, so verify before buying. OTA updates: most Chinese brands push updates to cars registered on domestic servers. Many exported cars continue receiving updates normally, but some brands restrict updates by VIN region once the car leaves China. Ask the seller to confirm the update history and whether the brand officially supports your destination region. Some grey-import cars are stuck on the firmware version they left with. Companion apps: the factory app usually requires a Chinese phone number and a domestic account. After export, remote functions (preconditioning, charging status, location) often stop working or require workarounds. Some owners re-register via third-party services, but this is unofficial and can break at any time. Practical advice: before purchase, get the seller to show a screenshot of the car's current software version and connected services status. Factor in that you may lose remote features permanently, and check whether local dealers or independent shops can perform diagnostics and updates without the official app.

It depends on the car's value, type and destination. RORO means the car is driven onto the vessel and secured on deck or in the hull. It is usually cheaper per car and does not involve container packing fees. The downside: the car sits exposed to salt air for weeks, and RORO service is limited to ports with dedicated terminals. Container shipping (one 20ft or 40ft container per 1-2 cars) costs more but gives much better protection. It is strongly recommended for electric vehicles (battery safety regulations), luxury cars, and vehicles going on long voyages or rough sea routes. Practical tips: whichever method you choose, ask for the car to be shipped with a full battery charge disconnected at the terminals, tire pressures adjusted, and a condition report with photos signed at loading. For EVs, confirm the shipping line accepts used electric vehicles and what state-of-charge limits apply.

If your remitting bank requires verification of the transaction's authenticity, we will promptly provide: a commercial invoice (PI) signed and stamped by both parties, a scanned copy of the vehicle purchase contract, and our legal export enterprise registration certificate from the Ministry of Commerce in China.