How many times has this car been in an accident? How can I check the claims record?
Use credit check apps (like Check Doctor or Ant Queen) to pull the complete accident record.
Use credit check apps (like Check Doctor or Ant Queen) to pull the complete accident record.
Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.
You can watch the car through live streaming or VR, or entrust a local third-party agency to inspect the car for you. Transparency about the car's condition is the foundation of trust.