Be sure to purchase cargo insurance (all-risk or water damage insurance). In case of damage, claim with the bill of lading, insurance policy, and proof of damage at the destination port.

Most exporters offer a limited warranty of 30 to 90 days covering major mechanical failures (engine, gearbox, electric motor), but only if you can prove the fault existed before shipment. Cosmetic issues, wear-and-tear parts (brakes, tires, clutch) and damage caused by improper local maintenance are almost always excluded. What is realistic to claim: · Engine or transmission failure confirmed by a licensed workshop within the warranty window, with a diagnostic report. · Undeclared accident or flood damage discovered after arrival (strongest case, keep the inspection report and photos). How to protect yourself: 1. Get the warranty terms written into the contract, including claim procedure and response time. 2. Have the car inspected locally immediately upon arrival and keep all records. 3. Communicate claims in writing (email) with photos and reports attached. Treat the warranty as a backup, not the main protection. A thorough pre-shipment third-party inspection matters far more than a paper warranty.

Heavy-use vehicles often look clean in photos but show specific wear patterns. Here's what to check: 1. Rear sag and suspension: ask for a side-profile photo of the car on level ground. If the rear sits noticeably lower than the front, the rear springs or shocks may be worn from constant heavy loads. Compare with factory ride height specs. 2. Pedal and seat wear: accelerator and brake pedals with polished metal patches, and a driver's seat bolster that is flattened or cracked, indicate high mileage or intensive commercial use — even if the odometer says otherwise. 3. Hitch and tow bar marks: check the rear bumper area in close-up photos for scratches, bolt holes, or a removed tow bar mount. Ask the seller directly whether the car ever towed. 4. Underbody and frame: request underbody photos. Look for bent or scraped crossmembers, fresh undercoating hiding damage, or uneven tire wear across the rear axle. 5. Data check: many ride-hailing cars in China have records in maintenance databases — a professional inspection agency can flag cars with commercial fleet history. If the seller refuses underbody or close-up photos, treat it as a warning sign and consider another vehicle.