We cannot privately forge or re-stamp the original vehicle nameplate (this is illegal). If the nameplate is unclear, we will rely on the clear VIN on the windshield and the engine stamp as supplementary proof, and we will warn you of this risk before shipping.

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

We do not rely on the seller's verbal assurances. We provide multi-dimensional accident-free certification by cross-referencing insurance claims records, service orders from authorized dealerships, and conducting on-site paint thickness measurements and weld point inspections of the chassis and structural components (longitudinal beams, A/B/C pillars, shock absorber mounts).