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Basic Information

BrandVolkswagen
SeriesBora
Year2016
First Registration2016/09
Mileage84,300km
Transfer Count0times
FuelGasoline
TransmissionManumatic
Engine1.6L 110 L4
Color
Seats-

Q&A

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Can third-party services join the platform?

Yes. Third-party service providers in logistics, inspection, customs clearance, and finance can join the platform as "service providers."

After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

What should I do if the roll-on/roll-off vessel carrying my vehicle experiences a fire or a typhoon at sea causing damage?

Under CIF (Cost, Insurance, and Freight) terms, we will insure your vehicle with a reputable international insurance company for "All Risks" before shipment. If total loss or partial damage occurs during sea transport, the risk transfers to you once the goods cross the ship's rail. However, sellwellauto will not stand by; we will assist you in preparing complete claims documentation (such as the bill of lading, invoice, and damage photos) to initiate a cross-border claim process with the insurance company, minimizing your financial loss.