We will proactively provide a third-party inspection report (such as from Check Doctor), support customers in re-inspection at the store, and promise "return of major accident vehicles."

Start with the paperwork: the vehicle registration certificate lists every ownership transfer, and the service book plus dealer maintenance records help confirm mileage. For digital verification, ask the seller for a live video walkaround plus a diagnostic scan report showing the ECU-recorded mileage, which is hard to manipulate. For EVs, request a battery state-of-health (SOH) report — it reveals real usage patterns far better than the odometer. Finally, a pre-shipment inspection by a third party should include structural checks (pillars, chassis rails) to rule out accident repairs. Build "no major accident, no flood or fire damage" into your purchase contract with a refund clause if the inspection contradicts it.

SOH (State of Health) measures the battery's remaining capacity as a percentage of its original capacity. Two EVs with the same mileage can have very different SOH depending on charging habits and climate exposure, and since the battery represents 30-50% of a used EV's value, the SOH number is effectively the real price tag. A proper certificate includes current SOH percentage, cell voltage balance, charge cycle counts, battery management system fault codes, and often a projected range estimate. In hot-climate markets like the Gulf, a degraded battery degrades even faster, so a documented SOH above 85-90% is strongly recommended. Exporters who provide verified SOH certificates close deals faster and command better prices, so treat the certificate as a core purchase document, not an extra.