Ask the exporter for a copy of the vehicle registration certificate (机动车登记证书). It lists every owner change and any mortgage registration. If the car was financed, there will be a lien entry; make sure a release entry follows it. You can also verify the VIN against public records through the traffic management platform (12123) — a legitimate exporter can generate a status report on the spot. Check that the seller's company name on the invoice matches the registered owner. For extra safety, require a written statement that the vehicle is free of liens, loans, court seizures, and lease agreements, and wire payment only to the company's corporate account after ownership is transferred to the export entity. That sequence — transfer first, payment second — is your strongest protection.

The key document is the 机动车登记证书 (Vehicle Registration Certificate), the green booklet proving ownership. Along with it, the seller should provide the 行驶证 (driving license for the vehicle) and their ID. Verification steps: 1. Check that the VIN/chassis number on the certificate matches the car exactly, stamped on the dashboard and door frame 2. The certificate's 所有人 (owner) field must match the seller's company name or the export agent they claim to work with 3. Look at the registration history pages—frequent transfers in a short period can indicate problem cars being flipped 4. Confirm the car is not marked 抵押 (mortgaged/pledged to a bank) Be cautious if the seller only shows photos of these documents and refuses a live video panning across the original booklet with the day's newspaper. Also verify the export company has 二手车出口资质 (used-car export qualification)—a legitimate exporter will share their license number, which you can cross-check on Chinese commerce bureau websites.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.