Chinese standard electric vehicles use the national standard (GB/T) charging interface. If your country uses the European standard (CCS2), American standard (CCS1), or Japanese standard (CHAdeMO), the vehicle cannot be plugged directly into local charging stations. To address this issue, we will recommend or provide high-quality certified adapters (Adapter) with CE/UL safety certification. Please confirm the charging station specifications in your area with our sales personnel before purchasing.

If the original owner included the factory slow charger, we will package and ship it together; if it's lost, the platform does not provide it. Note that the factory plug is a Chinese three-prong socket, and an adapter is needed overseas.

RoRo (roll-on/roll-off) is cheaper and faster for a single car—you drive it onto the vessel and it is secured on the car deck. Container shipping costs more but offers better protection from weather, salt air, and handling damage, and allows you to load spare parts inside the car. Marine insurance is essential either way. Standard cover protects total loss and major damage, but read the exclusions: many policies do not cover pre-existing mechanical faults, cosmetic scratches below a deductible, or damage caused by improper securing (lashings). Ask for ICC(A) or All Risks coverage rather than basic total-loss-only policies. Practical tips: 1. Photograph and video the car thoroughly at loading, with the VIN visible 2. Note existing scratches on the bill of lading 3. Inspect immediately at destination—claims windows are often 3-7 days 4. For EVs, declare the battery; some insurers charge a supplement or exclude battery damage altogether