It depends on the specific brand and model. Some brands (like BYD and MG) have native multilingual systems that can switch to English directly; however, some models designed for the Chinese domestic market only have a Chinese interface. For systems that only have Chinese, we can assist with compliant system flashing (installing international firmware) or adding modules that support Apple CarPlay/Android Auto, so you can use Google Maps. The details page will clearly indicate the language status of each vehicle's system.

A Certificate of Origin (CO) is an official document stating where the vehicle was manufactured. For imports from China, it matters more than many buyers expect. First, customs value: many countries apply duty rates based on the country of manufacture, not where you bought the car. A CO proves the vehicle is Chinese-built, which determines the correct tariff line—skipping it can mean reassessment, fines, or seizure at destination. Second, trade agreements: some countries have preferential tariffs for Chinese goods that only apply with a valid CO. Request a CO issued by the China Council for the Promotion of International Trade (CCPIT) or China Customs, not a self-printed form. Check that the VIN, engine number, and buyer details match your purchase documents exactly. Make receiving the CO a condition before your final payment, and keep the original—customs at destination will ask for it.

Battery condition is the single most important — and most expensive — variable in a used EV. Ask for a State of Health (SOH) report: in China, dealers and authorized service centers can read it via the manufacturer diagnostic system. It shows remaining capacity as a percentage of the original. Rule of thumb: above 90% is excellent, 85-90% is acceptable for the price, below 80% needs a serious price cut or battery refurbishment. Also get the battery's full charge and discharge history (次数) — a 3-year-old car with 800 fast-charge cycles has lived a harder life than one with 200. Physically, inspect the battery pack enclosure on a lift for dents, corrosion, or coolant leaks. Check that DC fast charging works during a test charge. Finally, verify the battery is not covered by an open recall or replacement program — this is both a risk and sometimes a free upgrade.