Yes. Even if you purchase 100 vehicles, we adhere to "one inspection per vehicle, one file per vehicle." Each vehicle will have its own independent inspection report with a unique VIN code, which serves as the sole proof for quality traceability.
After receiving the final payment, we will send you the complete set of original customs clearance documents via DHL or FedEx, which typically includes: - Bill of Lading (B/L) - Commercial Invoice - Packing List - Certificate of Origin (CO) - Used Vehicle Export License issued by the Ministry of Commerce of China Note: If your local customs requires additional documents (such as VIN consistency certificate), please inform us in advance before shipping.
In practice, returning an imported car is extremely difficult, so your protection must be built in before payment, not after. Once a used car has been exported, reversing the transaction involves re-export paperwork, duties, and freight costs that typically exceed any refund you'd recover. Most exporters' contracts treat the sale as final once the bill of lading is issued. What you can realistically do: 1. If the car differs materially from the contract (wrong VIN, undisclosed accident, tampered odometer), you have grounds for a claim. Document everything and negotiate a partial refund or repair credit—full refunds are rare. 2. If the seller committed outright fraud, you can pursue legal action in China or report to the platform, but cross-border enforcement is slow and costly. 3. Some exporters offer a short arrival warranty (usually 30-90 days) covering major mechanical failures. Claims require immediate notification, third-party inspection reports, and proof the damage existed at shipment. The practical takeaway: never rely on the possibility of a return. Spend the money on a thorough pre-shipment inspection and clear contract terms instead—it's far cheaper than a dispute.
