We are only responsible for delivering the goods to your designated transshipment port (such as Jebel Ali Port in Dubai). The warehousing fees, customs clearance fees, and storage fees for re-export within the free trade zone need to be calculated separately with local freight forwarders.

It depends on the brand and model, so verify before you buy. Three things to check. First, connectivity: many Chinese EVs use embedded SIMs tied to Chinese carriers. Abroad, remote app control, live navigation and some cloud services may stop working unless the car can switch to a local SIM or the brand operates servers in your region. Second, language and navigation: ask the exporter to show the system menu in English or your language, and confirm the maps can be switched to your region — some head units carry China-only map data. Third, charging: verify the charge port standard (GB/T, CCS or Type 2) and whether the onboard AC charger accepts your local grid voltage and frequency. Also ask about OTA updates: official overseas models usually receive them; grey-import cars often do not. Get these answers in writing from the seller, and test the connected features over a video call before shipping.

A cold start reveals problems that a warm engine hides. Ask your inspection agent to perform and film this sequence. First, the start itself: the engine should crank smoothly and settle into a stable idle within a few seconds. Extended cranking, blue or white smoke, or a lumpy idle suggest worn internals or head-gasket issues. Second, listen for timing-chain rattle or metallic tapping in the first ten seconds — cold top-end noise often means deferred maintenance. Third, watch the exhaust on a cold morning: brief white vapor is normal in winter, but persistent blue smoke means oil burning, and sweet-smelling white smoke can indicate coolant leaking into the cylinders. Fourth, have the inspector scan the OBD system right after the cold start; misfire counters and fuel-trim values are most honest when the engine is cold. Ask for a continuous, timestamped video from outside the car before startup through at least five minutes of idling, so you can verify the engine really was cold.