Ask for a specific set of photos and video taken with the car on a lift — generic walk-around videos will not show what matters. Request close-ups of: the sills (rocker panels) on both sides, front and rear subframes, suspension mounting points, brake lines, and the floor pan under the carpets. Surface rust on bolts is normal; bubbling paint, flaking metal or fresh undercoat sprayed over corrosion are warning signs. Also check for flood damage, a common hidden problem: look at the spare wheel well for water marks or mud, pull up the trunk carpet, and check the seat rails and seat belt buckles for rust or silt. A musty smell reported by the inspector is a red flag. A trustworthy exporter will provide a lift inspection report listing measured paint thickness on structural areas. If they refuse to put the car on a lift, treat that as an answer in itself.

We use a calibrated high-precision paint thickness gauge to take multiple measurements on at least 13 metal surfaces of the entire vehicle. The original paint thickness of mainstream Chinese models typically ranges from 90μm to 150μm. If any area exceeds 200μm or even reaches over 500μm, we will directly conclude that the area has undergone bodywork and filler repair.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.