Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

A professional pre-purchase inspection in China normally covers five parts: exterior and interior condition, a lift inspection of the chassis and frame, engine bay checks, a road test, and OBD diagnostics. Prioritize the chassis rails and A/B/C pillars for cut-and-weld repairs, engine oil leaks and timing noises, transmission shift quality, and OBD fault codes — cleared codes leave telltale history data. For EVs, add battery pack casing, insulation values, and battery state of health (SOH). Insist on original timestamped photos with the VIN visible and a written conclusion such as 'fit for export' or 'major defects found.' A report that only says 'good condition' is not worth paying for.

The platform has strict internal outbound inspections. If buyers need, we can assist you in commissioning an independent third-party evaluation agency (such as Cha Doctor, Dongche Di official testing, etc.) for re-inspection, with costs borne by the buyer. An independent report can provide more credibility for your local resale.