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All vehicles in our store support a "3-day return, 7-day exchange" policy. All vehicles come with a 268V inspection report; contact our sales staff for a detailed report. We also support inspections by legal authorities, Cha Doctor, 4S dealerships, and any repair shop you approve of. We strictly prohibit accident-damaged, fire-damaged, and flood-damaged vehicles. All photos are genuine… [We have over 100 vehicles in our showroom. There may be slight omissions in configuration verification; please refer to the actual vehicle. Harbin Xiaopang Export Vehicle Co., Ltd. has over 100 vehicles for sale, all original paint and condition.]
It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.
All our measuring instruments (especially calipers, paint thickness gauges, and refrigerant pressure gauges) are calibrated quarterly according to ISO quality management system requirements to ensure the data we provide you is objective, accurate, and reliable.
Most basic maintenance reminder lights (like for changing the air conditioning filter) can be manually cleared using a combination of steering wheel buttons or through the engineering mode on the central control screen. We will provide internal guidance manuals for these hidden operations to our B2B clients.
