Basic Information

BrandVolkswagen
SeriesGolf
Year2024
First Registration2024/04
Mileage19,200km
Transfer Count0times
FuelGasoline
TransmissionDCT
Engine1.4T 150 L4
Color
Seats-

Q&A

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After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

Will OTA remote upgrades and mobile app control still work after the vehicle is exported overseas?

We must inform you objectively: Most Chinese car manufacturers' connected services (cloud servers) are restricted by data security regulations and overseas network limitations. Once the vehicle leaves China, the factory-installed SIM card will become inactive. This means that official OTA upgrades and factory mobile app remote controls (like pre-cooling the car or unlocking doors) typically cannot be used overseas. The vehicle will operate as a standalone version, but this will not affect basic driving and physical button functions.

Is the platform responsible if the car wireless charging panel cannot charge due to the buyer's outdated phone model?

The vehicle's wireless charging module (usually Qi protocol) is considered functional as long as it can properly sense and light up with our tested mainstream models. The seller is not responsible for charging issues caused by the buyer's personal electronic device compatibility.