It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.
Battery condition is the single biggest value factor in a used EV, and it can be measured — do not accept a verbal "battery is fine" without data. First, ask for a battery health certificate: brands like BYD, NIO, XPeng and Li Auto can generate an official state-of-health report from the VIN, usually within minutes at a dealer or via the brand's app. Look for SOH above 85% for a car under five years old. Second, request a charge-and-discharge test during inspection: the displayed range at 100% charge compared with the original rated range gives a practical health estimate. Third, check battery warranty status. Most Chinese brands offer 8 years or 150,000–200,000 km on the battery pack, and the remaining warranty usually transfers with the car — get this in writing. Fourth, for cars heading to hot climates, confirm the battery cooling system works; overheating is a common killer of battery life. Add a minimum SOH guarantee to your purchase contract so you have recourse if the battery underperforms.
A normal transaction moves through six stages. First, selection and verification: you shortlist cars, request VIN-level documents, and order an independent inspection (1-2 weeks). Second, contract signing and deposit: 10-30% is standard, paid against a signed contract listing the VIN and agreed spec. Third, export preparation: the seller handles deregistration and export licensing (1-3 weeks). Fourth, final payment against loading: pay the balance only after you receive the bill of lading or rail waybill number you can track. Fifth, transit: ocean shipping to most ports takes 3-6 weeks, rail to Central Asia or Europe 2-4 weeks. Sixth, destination clearance and registration: allow 1-2 weeks plus buffer for inspections. In total, plan for 2-4 months door to door. Any exporter promising full delivery in under six weeks is likely cutting corners on export paperwork.
