Chinese customs strictly prohibits the export of assembled or cut vehicles that meet mandatory scrapping standards. Since our pre-inspection is very strict, this situation is highly unlikely. However, if the vehicle is detained and returned by customs due to a policy misjudgment, we will fully refund your deposit without interest, ensuring you bear no policy risk.

If the buyer's country is under international sanctions, or if the buyer fails to provide a legitimate source of funds leading to the bank returning the payment, all transfer fees and exchange rate losses incurred during this period are to be borne entirely by the buyer.

Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.