Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

Test-drive cars experience much more mechanical wear due to extreme conditions like cold starts and emergency braking compared to regular family cars. We can identify this by tracing whether the first owner was a 4S dealership or the manufacturer. If so, we will reassess its value based on "operational intensity" standards.

Our delivery standard is 'As-Is'. If the original owner only hands over one key at the time of collection, the report will clearly state 'Keys: 1'. Do not assume that all used cars come with two keys, as the cost of reprogramming smart keys overseas is very high.