Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

You are very welcome. We adhere to the principle of open and honest transactions. Just make an appointment in advance, and your agent or hired inspector in China can bring equipment into our facility to conduct unrestricted cross-inspections on the vehicles you have booked.

Both are common, and the right choice depends on budget and destination: 1. Container shipping (20ft/40ft): The car is sealed inside a container, offering better protection and allowing you to load spare parts inside the car. Typical cost from Shanghai to major world ports: $1,500-$3,000 per car. Best for long distances and high-value vehicles. 2. RoRo (roll-on/roll-off): The car is driven onto the ship and secured on deck. Cheaper ($800-$1,800 to most ports) and faster to load, but exposed to weather and port handling. Not all routes offer RoRo service. Transit time examples: to the Gulf 15-25 days, to West Africa 30-45 days, to Latin America 25-40 days, to Europe 20-35 days. Ask your exporter which option serves your destination port, and always insure the shipment for full value.