Two main shipping methods are used for used cars from China: 1) Container shipping: the car is loaded into a 20ft or 40ft container. Safer, protects from weather and damage, and allows personal items inside the car. Slightly more expensive. 2) RoRo (roll-on/roll-off): the car is driven onto the ship. Cheaper for single units, but no protection and no personal belongings allowed. Typical transit times from major Chinese ports (Shanghai, Guangzhou, Shenzhen, Qingdao): - Middle East: 12-20 days - Europe: 25-40 days - East/West Africa: 30-45 days - South America: 35-50 days - Southeast Asia: 5-12 days Add 5-10 days on each side for port handling, customs, and inland delivery. Peak season (before Chinese New Year and summer) can add delays, so book space 2-3 weeks ahead.

If your remitting bank requires verification of the transaction's authenticity, we will promptly provide: a commercial invoice (PI) signed and stamped by both parties, a scanned copy of the vehicle purchase contract, and our legal export enterprise registration certificate from the Ministry of Commerce in China.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.