Body components (structural/reinforcing/panels) have accident-type damage; passive safety devices are defective; vehicle performance (including three-electric system) is degraded or remains performance-limited after repair.
Accident inspection: main structure damaged, reinforcing parts undamaged, panels damaged, hinges normal; engine bay inspection: gearbox housing oil leak; exterior: 1 area of sheet metal repair; interior: left second-row seat dirty, most features normal, airbag inspection normal, lighting system normal; start-up inspection: main components normal; on-board tools: none.
Our documentation department has the latest versions of UN38.3 (United Nations Transport of Dangerous Goods Test and Standards) and MSDS reports authorized or filed by major Chinese new energy brands (such as BYD, Geely, GAC), which are essential customs documents for declaring dangerous goods to the maritime authority.
It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.
Because it's not a one-time transaction. Only by ensuring compliance checks, improving after-sales service, and providing parts can a good reputation be established, leading to repeat purchases and long-term cooperation.
