A solid contract is your main protection in a cross-border deal. It should specify: 1. Vehicle identification: VIN, year, mileage, trim level, and photos of the actual car appended as an annex — not just「a 2021 Toyota」. 2. Condition guarantees: no accident, no flood or fire damage, no structural repairs, supported by a third-party inspection report referenced in the contract. 3. Price and Incoterm: total amount, currency, the named port, and whether freight and insurance are included. 4. Payment schedule: e.g., 20–30% deposit after contract signing, balance against copy of the Bill of Lading. Avoid 100% upfront. Use T/T to the company's corporate bank account only — never a personal account. 5. Timeline: inspection date, estimated loading date, and latest shipment date, with remedies if delayed. 6. Dispute clause: governing law and arbitration (CIETAC or your local chamber) rather than foreign court litigation. Ask for the contract in English (or bilingual) with the supplier's company chop. A company that refuses a written contract or pushes for full prepayment is a red flag.

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

Fake or recycled inspection reports are a real risk. Verify authenticity before wiring the balance payment. First, match the VIN: the report must show the full VIN, and the photos must include close-ups of the VIN plate on the chassis and the windshield tag. Ask for a live video call where the inspector walks to the car, shows the VIN tag, and then pans across the dashboard, odometer, and any defects noted in the report—on the same call. Check metadata: ask for original photos rather than screenshots. Files sent via WeChat often strip EXIF, so request the inspector to email originals or use a cloud link where timestamps and GPS data are visible. Cross-verify details: the odometer reading in the video should match the report exactly, and paint-thickness readings should be reproducible—ask the inspector to re-measure 2-3 spots live. Use a known inspection company rather than one recommended solely by the seller, and pay the inspector directly. An independent inspector has no incentive to hide defects.