This is a key legal issue. If the inspection is conducted by a third party appointed by us, we will be the primary responsible party and provide limited compensation to you, after which we will seek reimbursement from the inspection agency; if the inspection agency is designated by you personally (such as SGS), you will need to file a claim directly with that agency according to its service terms.

Internal logistics scheduling uses GPS, but direct access accounts are not open to the public. We implement a "node reporting system": our customer service will proactively send you on-site photos with watermarks at three key points: when the vehicle is loaded onto the trailer, when it arrives at the port for storage, and when customs clearance is completed.

Start with the owner's manual for your exact model and year—it lists the official service intervals and the required fluid specifications. If the manual is only in Chinese, ask the exporter for the English version, or check the manufacturer's website and owner community forums for your region. After the car arrives, do a baseline service even if the seller says it was just serviced: engine oil and filter, air filter, cabin filter, brake fluid check, coolant, and a 12V battery test. From then on, follow the "severe" or "extreme conditions" schedule rather than the normal one—dusty roads, short trips, and hot or very cold climates all count as severe duty, and intervals are usually shorter. Keep every invoice and record. A documented maintenance history makes warranty claims easier and protects resale value.