A typical transaction has six steps. 1. Selection: you confirm the vehicle through photos, a video walkaround, an inspection report and the VIN. 2. Deposit: most exporters ask 20%-30% to reserve the car. Pay by bank transfer to the company's corporate account, never a personal one. 3. Inspection: an independent pre-shipment inspection verifies the condition; you receive the report before paying the balance. 4. Balance payment: usually due before loading. Request the booking confirmation and container number. 5. Shipping: the exporter sends you the draft bill of lading for checking, then the original documents by courier. 6. Arrival: you clear customs with the invoice, C/O, B/L and inspection certificate, then register the vehicle. Total timeline is usually 2-6 weeks. Use payment methods with recourse (T/T or escrow) and keep every contract and receipt.

Most basic maintenance reminder lights (like for changing the air conditioning filter) can be manually cleared using a combination of steering wheel buttons or through the engineering mode on the central control screen. We will provide internal guidance manuals for these hidden operations to our B2B clients.

If the original owner included the factory slow charger, we will package and ship it together; if it's lost, the platform does not provide it. Note that the factory plug is a Chinese three-prong socket, and an adapter is needed overseas.