Basic Information

BrandVolkswagen
SeriesPolo
Year2012
First Registration2012/09
Mileage80,000km
Transfer Count-
FuelGasoline
TransmissionManumatic
Engine1.6L 105 L4
ColorGrey
Seats-

Q&A

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How to use technology to verify that a vehicle's emissions standards comply with our country's import regulations.

Our technical report will read the environmental information from the vehicle's factory-issued documentation (including certifications like National V, National VI, etc.). You need to submit the specific emission limit data we provide (such as grams of CO, THC, NOx emissions) to your country's environmental or customs authorities for compliance comparison.

What should I do if a hardware recall for my vehicle model is announced in China while it is being used overseas?

Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.

After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.