It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

Yes. Third-party service providers in logistics, inspection, customs clearance, and finance can join the platform as "service providers."

We will proactively provide a third-party inspection report (such as from Check Doctor), support customers in re-inspection at the store, and promise "return of major accident vehicles."