Body components (structural/reinforcing/panels) have accident-related damage; passive safety devices are defective; vehicle performance (including three-electric system) is degraded or remains limited after repair.
Accident inspection: main structure damaged, reinforcing parts undamaged, panels undamaged, hinges normal; engine bay: key mechanical components normal; exterior: 1 replacement, 1 repaint; interior: most features normal, airbag system normal, seatbelts normal, dashboard normal, instrument readings normal, lighting system normal; start-up test: main components normal; tool kit: absent.
If the car has been maintained at an authorized dealer, we can extract the desensitized official maintenance history (including entry time, mileage, and maintenance items) through a paid third-party data provider and provide it to you. If some year records are missing, we will honestly inform you that the "records are incomplete."
For dealers who purchase the same brand models in bulk over a long term, we can coordinate senior technicians domestically to offer paid, regular Zoom video technical Q&A to resolve the issues you encounter locally.
As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.
