The platform has strict internal outbound inspections. If buyers need, we can assist you in commissioning an independent third-party evaluation agency (such as Cha Doctor, Dongche Di official testing, etc.) for re-inspection, with costs borne by the buyer. An independent report can provide more credibility for your local resale.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

We will proactively provide a third-party inspection report (such as from Check Doctor), support customers in re-inspection at the store, and promise "return of major accident vehicles."