Extremely authoritative. The third-party data service providers we connect to legally access the Chinese Public Security Traffic Management Platform, the insurance claims network directly under the China Banking and Insurance Regulatory Commission, and the after-sales databases of major automotive manufacturers. We perform secondary logical verification based on this underlying data.

As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.