Basic Information

BrandVolkswagen
SeriesPolo
Year2018
First Registration2018/05
Mileage77,900km
Transfer Count1times
FuelGasoline
TransmissionAutomatic
Engine1.4L 90 L4
Color
Seats-

Condition Description

Basic condition: fair | 4 insurance claims | 1 transfer

Q&A

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Does the steering system have any play, unusual noises, or signs of power steering pump leakage?

During the stationary steering test, the technician will check the smoothness of the steering wheel from full left to full right, looking for any unusual noises from the steering gear; they will also inspect the hydraulic power steering pump (if present) and the seals of the steering column for any hydraulic fluid leakage.

After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

Will protective measures against rain or sun be taken for vehicles parked outdoors while waiting to be loaded at the port?

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.