Our legal delivery milestone is based on the "Estimated Time of Departure (ETD)". As long as the vehicle enters the port area and customs clearance is completed within the agreed timeframe, any delays in shipping schedules due to the shipping company's capacity adjustments will not be considered a breach on our part. The uncontrollability of maritime transport must be factored into your expectations.

The vehicle's wireless charging module (usually Qi protocol) is considered functional as long as it can properly sense and light up with our tested mainstream models. The seller is not responsible for charging issues caused by the buyer's personal electronic device compatibility.

The 12V battery is small but critical: when it dies, the car cannot start, unlock, or charge. Used EVs often have weak 12V batteries because they sit on lots for months. Before shipping, ask the exporter to: 1. Measure the battery voltage after the car has rested overnight. It should read around 12.4-12.8V; anything under 12.2V means the battery is degraded. 2. Start the car and check that the charging system holds 13.8-14.4V, confirming the DC-DC converter works. 3. Scan for stored fault codes related to low voltage, which indicate the battery has been deeply discharged repeatedly. During ocean freight, the battery slowly self-discharges. Ask that it be disconnected or kept on a maintainer before loading, and budget for a replacement after arrival if the battery is over 3 years old. A new 12V battery costs little compared to being stranded at the port.