Basic Information

BrandVolkswagen
SeriesPolo
Year2019
First Registration2019/11
Mileage29,600km
Transfer Count0times
FuelGasoline
TransmissionAutomatic
Engine1.5L 110 L4
Color
Seats-

Condition Description

Basic vehicle condition is good; claimed once; no transfers.

Q&A

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After receiving the car, I found that the 12V battery was dead and couldn't start, or the wiper rubber was aging. Does this count as a quality breach on your part?

No, it does not. International shipping (especially RoRo) usually takes 30 to 60 days, during which the vehicle is stationary. A dead 12V battery, natural tire pressure loss, and even wiper aging due to temperature differences are all reasonable physical wear during long-distance transport. We strongly recommend that overseas buyers bring a portable jump starter and an air pump when picking up their vehicles at the port.

What are "fire-damaged" or "flood-damaged" cars? How do you completely rule them out?

We thoroughly rule them out by checking if the cabin wiring harness is melted, if the seat belts have water stains or mold, if there is unusual rust or debris in the seat tracks and cigarette lighter, and by verifying with the insurance company for any "total loss claims." These two types of cars are an absolute sales ban for us.

If the remittance info for the international wire transfer has the wrong contract number, will it cause delays in currency exchange and shipping?

It will cause serious obstacles. China's foreign exchange controls are extremely strict. If the remittance note and the remitter do not match our declared contract, the bank will reject the transaction (Pending). We will need to spend several days submitting additional explanations to the foreign exchange authority, which will inevitably delay the shipping schedule.