As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.
We use an internationally certified electronic signature platform (such as DocuSign or Adobe Sign). Each signed contract generates a digital certificate with a timestamp and encrypted hash value, which has full legal defense effectiveness in international arbitration courts.
Complete records represent underlying trust and zero odometer adjustment risk. In the used car market, solid data history itself carries a high premium. The extra few hundred dollars buys you an impeccable endorsement when selling overseas.
