Chinese standard electric vehicles use the national standard (GB/T) charging interface. If your country uses the European standard (CCS2), American standard (CCS1), or Japanese standard (CHAdeMO), the vehicle cannot be plugged directly into local charging stations. To address this issue, we will recommend or provide high-quality certified adapters (Adapter) with CE/UL safety certification. Please confirm the charging station specifications in your area with our sales personnel before purchasing.

We cannot open each tire to inspect the inside. However, if a visual inspection reveals severe creases on the tire sidewall, it indicates that the run-flat tire has been driven for a long time at zero pressure, damaging its internal structure. We would recommend replacing it before shipping.

No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.