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Basic Information

BrandVolkswagen
SeriesSantana
Year2013
First Registration2013/10
Mileage140,000km
Transfer Count0times
FuelGasoline
TransmissionAutomatic
Engine1.6L 110 L4
ColorBlack
Seats5seats

Condition Description

Original body panels throughout, one panel repainted, manual transmission, no insurance claims.

Document Information

Inspection Expiry Date-
Warranty Expiry Date-
Insurance Expiry Date2027/10

Q&A

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If a coup occurs in the destination country or if import regulations are suddenly changed, preventing the vehicle from clearing customs, does this count as force majeure?

It completely falls under force majeure. After the delivery is completed (crossing the ship's rail) under FOB or CIF terms, the seller (us) bears no liability for refunds or compensation due to political risks or legal changes in the destination country that hinder customs clearance or lead to confiscation.

How is the degree of wear on the interior defined? (e.g., steering wheel, seat patina or cracking)

Interior assessment is divided into three core areas: the driver's high-frequency contact area (steering wheel, gear shift, edge of the driver's seat), central control button area, and rear seats and ceiling. The natural sheen of leather surfaces (patina) is normal; however, any physical damage (such as leather tearing, fabric burn holes, or plastic breakage) will be classified as "structural interior damage" and clearly marked.

After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.