Common charges beyond the car price: pre-shipment inspection fee, inland trucking from the car's city to the port, export customs clearance, documentation fee, terminal handling charges (THC), certificate fees, and markups hidden inside the freight quote. How to protect yourself: ask for an itemized quotation with each charge listed separately; compare 2-3 exporters, because a very low car price is often offset by inflated fees; confirm which costs are included up to the port of loading and which you pay at destination; agree in writing on the payment currency and the exchange rate date. Your total budget should be: car price + export fees + freight + insurance + destination port charges + import duties and taxes.

It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.

Most models adjust through the central control screen menu, while a few models (like some BYD or MG) retain physical levers or paddles on the center console or steering wheel. We will check if the drag feel when the system engages is linearly normal.