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Basic Information

BrandVolkswagen
SeriesSantana
Year2014
First Registration2014/07
Mileage150,000km
Transfer Count0times
FuelGasoline
TransmissionAutomatic
Engine1.6L 110 L4
ColorBlack
Seats5seats

Document Information

Inspection Expiry Date-
Warranty Expiry Date-
Insurance Expiry Date2025/06

Q&A

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The bank returned my car payment due to compliance issues. Who bears the exchange rate loss and fees?

If the buyer's country is under international sanctions, or if the buyer fails to provide a legitimate source of funds leading to the bank returning the payment, all transfer fees and exchange rate losses incurred during this period are to be borne entirely by the buyer.

After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

If our country has a Free Trade Agreement (FTA) with China, can you provide a specific certificate of origin?

Yes. We will apply to customs or the trade promotion agency for a specific version of the certificate of origin (such as ASEAN Form E, China-ASEAN FTA certificate, etc.) to assist you in legally enjoying significant or even zero tariff treatment at the destination port.