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Basic Information

BrandVolkswagen
SeriesSantana
Year2015
First Registration2015/05
Mileage102,000km
Transfer Count0times
FuelGasoline
TransmissionAutomatic
Engine1.6L 110 L4
ColorWhite
Seats-

Condition Description

Repainted.

Document Information

Inspection Expiry Date-
Warranty Expiry Date-
Insurance Expiry Date2026/06

Q&A

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After receiving the car, I found that the 12V battery was dead and couldn't start, or the wiper rubber was aging. Does this count as a quality breach on your part?

No, it does not. International shipping (especially RoRo) usually takes 30 to 60 days, during which the vehicle is stationary. A dead 12V battery, natural tire pressure loss, and even wiper aging due to temperature differences are all reasonable physical wear during long-distance transport. We strongly recommend that overseas buyers bring a portable jump starter and an air pump when picking up their vehicles at the port.

How can we ensure that the electronic parking brake (EPB) servo motor does not seize the brake disc due to rust after long sea transport?

This is a common issue with sea transport. If the vehicle is parked at a humid dock, the EPB can easily rust to the brake disc. In addition to testing its release before shipping, we try to ask dock workers to secure the wheels with chocks instead of fully engaging the electronic parking brake.

What should I do if the consignee information on the Bill of Lading is incorrect?

Be sure to verify the draft Bill of Lading as soon as possible after the ship departs. Once the original is issued, changes will incur high amendment fees and may prevent the customer from picking up the goods.