48H

Basic Information

BrandVolkswagen
SeriesSantana
Year2016
First Registration2016/06
Mileage40,100km
Transfer Count1times
FuelGasoline
TransmissionManual
Engine1.4L 90 L4
Color
Seats5seats

Q&A

More

How to prove that the chassis has no serious rust, corrosion, or bottom damage?

All vehicles on the lift must be inspected. We will provide high-definition close-up photos of the chassis directly below, suspension components, and the mid to rear section of the exhaust. We will honestly show any minor surface rust (a common phenomenon in cast iron); if we find bent longitudinal beams or extensive through-corrosion, the vehicle will be scrapped and not exported.

After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

Who is responsible if a vehicle is damaged in a rear-end collision during inland highway transport to a port in China?

Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.