Basic Information

BrandVolkswagen
SeriesSantana
Year2018
First Registration2018/05
Mileage80,100km
Transfer Count0times
FuelGasoline
TransmissionAutomatic
Engine1.6L 110 L4
Color
Seats5seats

Q&A

More

What are the specific evaluation criteria for "original paint" on your platform? Does repainting a bumper count?

Strict definition: All metal body parts (doors, hood, fenders) and the frame must retain the original factory paint, with uniform paint thickness readings. Minor touch-ups or replacements of plastic bumpers, as they do not affect metal corrosion protection and vehicle structure, can still be classified as "original paint" in a broad sense, but we will separately note the condition of the bumper.

After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

How to confirm that the bank mortgage status of a vehicle in China has been completely lifted and the ownership is clear?

The vehicle's "Motor Vehicle Registration Certificate" will clearly print the records of the mortgage and its release. Our legal and documentation team will strictly review during the vehicle collection process to ensure that the ownership is completely free and clear, preventing any future ownership disputes.